Every detail of the dining experience, in one menu platform.

Send us your existing menu — a clear photo, a PDF, or even a link to your current site — and we typically have your digital menu live within 24 hours. Our team handles the digitization end-to-end: categorizing dishes, adding descriptions, translating into every language you need, applying dietary and allergen labels, and tuning the layout for mobile. There is no admin tool for you to learn, no onboarding call required, and no content for you to enter yourself. You approve the result, we ship your laminated QR cards, and the menu goes live under the domain of your choice.

No. Guests scan the QR code with their phone's built-in camera — iPhone or Android, no app required — and the menu opens directly in their web browser. It loads in under two seconds on typical connections and works exactly like a website: they scroll, they tap a dish to see photos and allergens, they switch languages with a single tap. There is nothing to install, no login, no account creation, and no sign-up wall between the guest and your menu.

English, Greek, and Russian are fully supported out of the box — each version is maintained in lockstep, not machine-translated on the fly. Guests switch between languages with a single tap and the entire menu updates, including dish names, descriptions, category labels, dietary flags, and allergen information. If your venue needs additional languages beyond these three, we offer translation into any European language as an add-on during the initial setup.

Yes. You can bring any domain you already own — for example `menu.yourvenue.com` or your primary restaurant domain — and we handle the full technical setup, including DNS configuration, SSL certificate issuance, and HTTPS redirection. Your QR codes, social media links, and Google Maps listings all point to your branded address, not a subdomain of ours. If you prefer, we also give every venue a free subdomain (like `yourvenue.snapmenucy.com`) that works identically — you can always upgrade to a custom domain later.

Send your changes to our team by email or messaging app, and we apply them — no self-service admin panel required. Depending on your plan, changes are live within 24 hours or same-day, with consistent formatting and translations preserved across every language. You can send new dishes, updated prices, swapped photos, seasonal specials, or full category restructures — we handle all of it. This is a deliberately fully-managed service: you focus on running the kitchen, we keep the menu in sync.

Every dish on a SnapMenu menu can list the 14 allergens defined by EU Regulation (EU) No 1169/2011 — gluten, crustaceans, eggs, fish, peanuts, soy, milk, nuts, celery, mustard, sesame, sulphites, lupin, and molluscs. We populate these from your menu during the initial digitization, using the dish ingredients you provide, and the icons appear inline on each menu item in every language. This satisfies the EU's allergen-information requirement for non-prepacked food without any separate binder or signboard, and it is the same data guests can filter by from the menu itself.

Yes — SnapMenu is designed to be GDPR-clean from the first pixel. There is no advertising network on your menu, no cross-site tracking pixels, no data resale, and no sign-up wall that would require guest personal information. We collect only anonymous, aggregate usage analytics — total menu views, language preferences, which sections guests open — so you can understand how your menu is used, not who used it. No personal identifiers are ever stored, and because there is no personal data collected from guests, most venues do not need a cookie consent banner on the menu at all.

Yes — the platform is built around a multi-outlet architecture designed for hospitality groups. A single account can host the main restaurant, pool bar, rooftop lounge, lobby café, and in-room dining menu as separate outlets, each with its own menu, operating hours, themed colours, and even its own domain. Staff navigate between outlets from one interface, and billing is consolidated under a single invoice. For hotels offering half-board or full-board rates, guests see clear 'Included' and 'Extra' pricing pills on every dish. See the full hotel module for a deeper walkthrough.