Your Menu, Live on Every Phone in 24 Hours

SnapMenu can have your digital QR menu live within 24 hours of receiving your existing menu materials. You can send clear photos of your printed menu or a PDF file via WhatsApp or email — no special formatting required. Our team handles the entire digitization process: organizing items into categories, adding descriptions in up to three languages, applying dietary labels and allergen information, and optimizing the layout for mobile screens. Once your menu page is ready, we ship laminated QR code cards — 50 with Core or 80 with Pro — that you place on tables, bar counters, or at your entrance. Guests scan with their phone camera and see your full menu instantly in the browser. No app download is needed. If you need changes after launch, the Core plan includes two update batches per month with 24-hour turnaround, while Pro offers unlimited same-day updates.

No. Guests do not need to download any app to view your menu. When a guest scans your QR code with their phone camera — whether on iPhone or Android — the menu opens directly in their default web browser. The entire experience works like any normal website: guests can scroll through categories, filter by dietary preferences such as vegan, vegetarian, or gluten-free, switch between languages, and view item photos and descriptions. The menu loads in under two seconds on most connections because it is built as a lightweight, mobile-first web page hosted on fast European servers. There is nothing to install, no login required, and no guest accounts needed. We collect only anonymous usage analytics (such as menu views and language preferences) to help venues understand how their menus are used — no personal guest data is stored. This is especially helpful for tourist areas in Cyprus like Ayia Napa, Protaras, and Paphos, where visitors from different countries can simply scan and browse in their preferred language without any friction.

The Core plan includes Greek and English, which covers the two official languages most commonly needed by restaurants, cafés, and bars in Cyprus. The Pro plan adds Russian as a third language, making it ideal for venues in tourist-heavy areas such as Ayia Napa, Protaras, Limassol, and Paphos that serve a large number of Russian-speaking visitors. Each language version of your menu is fully translated — not just item names, but also descriptions, category labels, dietary information, and allergen details. Guests can switch between languages with a single tap at the top of the menu page. All translations are handled by the SnapMenu team as part of the setup process, so you do not need to provide translated text yourself. If your venue needs additional languages beyond these three, we offer translation as an add-on service at a separate cost.

Yes. On the Pro plan, we set up a custom domain such as menu.yourvenue.com for your digital menu, complete with SSL security so guests see a trusted, professional link. This means your QR codes and any links you share on social media, Google Maps, or review sites point to your own branded address instead of a generic URL. We handle the full technical setup including DNS configuration, SSL certificate provisioning, and HTTPS redirection — you just need to provide access to your domain settings or let us guide you through the process. On the Core plan, your menu is hosted at yourvenue.snapmenucy.com, which is still a clean, professional URL. If you are on the Core plan and want a custom domain later, it is available as a paid add-on without needing to upgrade your entire plan.

Updating your menu is simple: send your changes via WhatsApp or email, and the SnapMenu team makes them for you. On the Core plan, you get two update batches per month with a turnaround time of 24 hours or less. An update batch can include multiple changes at once — for example, new prices, added or removed items, changed descriptions, or updated photos all count as one batch if sent together. On the Pro plan, you get unlimited update batches under a fair-use policy, with same-day turnaround during business hours. This means you can update your specials board every morning, adjust prices after a supplier change, or remove a sold-out dish the same afternoon. All changes are applied by our team to ensure consistent formatting, correct translations across all active languages, and proper dietary or allergen labels. You never need to log into any system or learn any software.

Every SnapMenu plan includes professionally printed, laminated QR code cards delivered to your venue. The Core plan comes with 50 cards and the Pro plan includes 80 cards. These are durable, waterproof cards designed to withstand daily use in restaurant and bar environments — they resist spills, cleaning products, and sun exposure. Each card features your branded QR code that links directly to your digital menu. You can place them on tables, bar counters, entrance areas, takeaway counters, or even hand them out with delivery orders. The cards are sized to fit standard table card holders, and we can customize the design to match your venue branding on the Pro plan. If you need additional cards — for example during a seasonal expansion or after adding extra outdoor seating — extra sets are available as an add-on. We ship to any address in Cyprus, typically within three to five business days.

SnapMenu offers a straightforward 30-day money-back guarantee on all new subscriptions. If you sign up and decide the service is not the right fit for your venue within the first 30 days, you can request a full refund with no questions asked. Simply contact us by email at info@snapmenucy.com or via WhatsApp, and we process your refund promptly. After the 30-day period, subscriptions run on an annual basis. We do not offer partial refunds for unused months, but we also do not auto-renew without notice — you receive a reminder before your renewal date so you can decide whether to continue. If you have concerns during your subscription, our support team is always available to help resolve issues. Our goal is for every venue to feel confident that their investment is worthwhile, which is why we offer this guarantee from day one.